Information before departure

Before departure

Before you leave the house, check if:

you have turned off all electric and gas devices
you have secured all windows and doors
you have emptied the dust bins
the pets and flowers are taken care of
you have settled any important dues
someone has a reserve key to take care of the house in case of emergency

Also, check if you have taken your:

personal documents (national ID card, passport)
entry requirements, visa (if necessary)
insurance documents
travel documents (flight ticket, accommodation,...)
money and credit cards

Pack in your carry-on bag

medications necessary during the flight
chewing gum / candies to alleviate ear pressure during take-off/landing
entertainment for long while

Also pack in your carry-on bag:

valuable and fragile items like cameras, movie cameras, jewellery, etc.

Sharp items and dangerous substances:

do not belong in your hand luggage
please see rules for transporting these items on the airport’s website or
consult with your carrier

Prohibited items and carriage of liquids

Prohibited items are those that can be misused for illegal interference in the security of civil transportation.

Onboard or in your hand luggage, the following items are prohibited:

firearms
pointed weapons / sharp objects
blunt objects
explosive and inflammable materials
chemical and poisonous substances

Onboard or in your hand luggage, you may only carry liquids or gels conditioned that:

a) maximum package size is 100 ml
b) the cumulative volume of all packages must not exceed 1 litre
c) liquids and gels must be packed in a separate, see-through, sealable bag

Passengers are required to take out the plastic bag containing liquids and gels from their hand luggage and present it separately to security control.

The transport of medicines and children’s foods are governed by separate rules. For more information search the internet.

Notice:
The above-mentioned list of prohibited items and liquids is illustrative. The security control staff is entitled to confiscate any items causing reasonable suspicion of possibility to endanger the security of civil transportation.

How to get packed correctly

To ease your travel, below we present several basic rules that will help you securely carry all your personal belongings and avoid any complications at security control:

study the terms and conditions of transport attached to your flight ticket and focus on size and weight limits of hand and hold luggage
pick a suitable suitcase or travel bag
always carry all valuables and fragile items like jewellery, cameras or fragile souvenirs with you in your hand luggage
those liquids and gels that you wish to have on board with you during the flight need to be in maximum volume of 100ml each, packed in a see-through packet
put liquids and gels exceeding the 100ml limit into your hold luggage
put sharp items like manicure sets, pocket knives, razors, scissors or tools into your hold luggage
follow the rules of your carrier concerning the allowed number of hand luggage pieces onboard
protect your hold luggage with a travel lock
to prevent damage or illegal manipulation, protect your luggage with protective foil (the packing service at the airport)

How to pass security control correctly

put your hand luggage on the conveyor belt of the screening device
take out your liquids
when carrying a PC, take it out from the protection bag and put it separately into the container
take off the outer layers of your clothing like coats, jackets, anoraks etc.
take off your belt and watches
take all metal items like keys, coins and mobile phones out from your pockets
pass the detection frame upon the request of the security controller
follow other instructions of the security control staff

Special assistance for passengers with reduced mobility (PRMs)

Passengers with reduced mobility are persons with any type of health disability. Passengers with reduced mobility are entitled to receive free special assistance during the procedures at the airport.

General rules of special assistance:

the passenger is supposed to request the special assistance at least 48 hours prior to the planned departure from his carrier or travel agent
upon his arrival at the airport, the passenger is supposed to come to the special assistance contact point, which is situated right at the main entrance into the departures hall
the passenger calls for assistance service to inform of his arrival
the dedicated worker picks up the passenger and assists him/her with all procedures at the airport up to the boarding of the aircraft.